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QUALITY STATEMENT

To provide products and services that meet or exceed specified standards of quality, performance and reliability while maintaining, improving and achieving a position of leadership in the industry.

 

QUALITY POLICY

Ensure customer satisfaction by providing products and services that meet or exceed our customer's requirements specifically defined in terms of specifications, schedule, and budget through continual improvement of our quality management system.

 

QUALITY OBJECTIVES

1. Strive for, achieve, and maintain an on time delivery rate to our customers that will meet 100%.
2. Strive for, achieve, and maintain a customer satisfaction rating of 100%.
3. Follow up on any customer complaints and take the necessary actions to correct any errors, deficiencies, or problems.
4. Strive to maintain a 0% TRIR.

 

CERTIFICATIONS

 


Master Rig International • Phone: 281.931.1118 • Fax: 281.931.1128 • Email: sales@masterrig.com • Terms of Use

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